Privacy policy
Who we are
Mevagissey Rib Rides
Phone Number: 07534 792128
E-Mail: mevarib@gmail.com
Address: Lighthouse Quay, Mevagissey Harbour, Cornwall PL26 6QQ
What information do we collect?
We collect information from you when you fill out a contact form or make a booking on our website.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.
What do we use your information for?
We use your provided information to supply you with tickets or vouchers that you may have bought. We also hold your information in the event of any change in trip times so we are able to let you know in advance.
Any of the information that is collected from you may be used in one or more of the following ways:
To improve our website.
To improve customer service including personalising your experience with us.
To send periodic emails that may be of interest to you.
To process transactions.
To inform you about your booking or enquiry.
We will under no circumstances sell, exchange, transfer or give your information to any other person, business or company for any reason at all without your consent.
How do we protect your information?
All credit / debit cards details are not stored by us but by our secure payment processor, Stripe. Read their privacy policy.
Your booking information is stored within our booking system, provided by Acuity. Read their privacy policy.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at mevarib@gmail.com if you wish to make a request.
How to complain
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113